Effective Date: September 1, 2025

Prestige Limo values your privacy and is committed to protecting the personal information you provide when using our website, requesting services, or communicating with our team. This Privacy Policy explains what information we collect, how we use it, and the steps we take to safeguard it.

1. Information We Collect

When you use our website or contact us, we may collect:

Personal Information You Provide: We may collect personal information including your name, email address, phone number, pickup and destination details, event information, and any other information you voluntarily provide through forms, email, phone calls, or service requests.

Driver Inquiries: IIndividuals interested in employment opportunities may submit contact details and basic information through our career inquiry forms. Additional information may be requested during the application process.

Automatically Collected Information: We may automatically collect technical information such as IP address, browser type, device information, pages visited, and interactions with our website through cookies and analytics technologies.

2. How We Use Your Information

We use the information we collect to:

Provide limousine and transportation services you request.

Contact you about your booking inquiry or ride reservation.

Communicate with you via email, SMS, or phone regarding updates, promotions, or special offers (you may opt out at any time).

Improve our website, advertising, and customer experience using analytics and tracking data.

Respond to driver inquiries regarding potential employment opportunities.

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

Measure traffic and site usage.

Track the effectiveness of advertising campaigns (e.g., Meta Pixel).

Improve website functionality and user experience (e.g., Hotjar, Microsoft Clarity).

Retarget visitors with relevant ads.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.

4. Data Retention

We retain your personal information indefinitely in our secure CRM system unless you request deletion. This allows us to provide ongoing services, maintain booking history, and communicate future offerings.

5. Data Sharing

We do not sell your personal information. We may share limited information with:

Service Providers (e.g., CRM and booking platforms, email/SMS providers).

Analytics and Marketing Partners (Meta, Google, etc.) for advertising and performance tracking.

Legal Authorities if required by law.

6. Marketing Communications & Opt-Out

By submitting a form on our website, you consent to being contacted about your requested service.

Email: You may unsubscribe at any time by clicking the “unsubscribe” link.

SMS/Text: Reply “STOP” to opt out of future messages.

Phone Calls: You may request not to receive further calls by contacting us.

7. Your Privacy Rights

Even though we are based in Georgia, we follow best practices consistent with U.S. privacy laws. You have the right to:

Access and request a copy of your information.

Request correction or deletion of your information.

Opt out of marketing communications at any time.

To exercise these rights, email us at (xyz email, xyz number)

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information, including secure servers, encryption, and access controls. However, no system is 100% secure, and we cannot guarantee absolute security of your data.

9. Children’s Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information directly from minors. All bookings and service agreements must be made by an adult age 18 or older (such as a parent or guardian).

For special services where the passengers may be under 18 — such as prom or homecoming transportation — the reservation must be arranged and confirmed by a parent or legal guardian, or by an adult over 18 authorized to act on their behalf.We do not knowingly collect personal information from children under the age of 18.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above reflects the most recent update. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Prestige Limo, Inc.
[ENTER ADDRESS]
Email: [email protected]
Phone: 123-456-789