Effective Date: September 1, 2025
These Terms of Use and Service Conditions (“Terms”) govern your use of the Prestige Limo, Inc. website and your booking of limousine and black car transportation services with us. By accessing our website or booking a service, you agree to these Terms.
1. Company Information
Prestige Limo Inc.
Company address, email, and phone information are available for customer support, booking assistance, and service inquiries.
2. Website Terms of Use
All content found on this website, including text, graphics, photographs, branding, and logos, is the exclusive property of Prestige Limo and may not be copied, reproduced, distributed, or used without written permission.
Users may not misuse this website, interfere with website operations, submit fraudulent inquiries, or attempt unauthorized access to any systems connected with the website.
Website access is provided on an "as available" basis, and uninterrupted service cannot be guaranteed.
3. Reservations & Payments
Transportation requests submitted online do not guarantee a reservation until confirmed by a member of our team.
Deposits and payments are processed through approved payment systems and may require additional confirmation before services are reserved.
Service pricing varies based on vehicle selection, service type, distance, and scheduling requirements.
Remaining balances must be paid according to the terms outlined during booking confirmation.
4. Deposits & Cancellations
Certain reservations, including weddings, proms, and specialty events, require a non-refundable deposit to secure the requested vehicle and date. Deposits are non-refundable except in cases specifically stated in your signed contract.
Promotional and event-specific deposits may vary and will be communicated during booking.
Cancellation deadlines and applicable fees depend on the service type and reservation details provided at booking.
5. Conduct in Vehicles
Smoking, vaping, illegal substances, and any unlawful activity are strictly prohibited in all Prestige Limo vehicles.
Alcohol consumption is permitted only when all passengers meet legal age requirements and local laws allow such activity.
Passenger safety must be maintained at all times, including remaining seated when required and following chauffeur instructions.
The reserving client accepts responsibility for any vehicle damage, excessive cleaning requirements, or misconduct caused by members of their party.
6. Prom & Homecoming Services
All school-related transportation services may require parent or guardian authorization, emergency contact information, and signed agreements prior to service.
Alcohol and prohibited substances are strictly forbidden for all student transportation services.
Additional safety procedures may apply and will be communicated prior to the event.
Our chauffeurs are trained professionals committed to safety, and we treat all passengers as if they were our own family.
7. Airport Transportation
Airport transportation services include flight monitoring, schedule adjustments when possible, and professional pickup coordination.
Please do not leave the airport or attempt to locate your chauffeur by walking around; the driver will connect with you after your call.
Meet-and-greet and inside-terminal pickup services may be available for an additional charge.
Airport-specific pickup procedures will be provided before travel.
8. Service Limitations & Liability
Prestige Limo is not responsible for delays caused by traffic conditions, weather events, airline schedule changes, road closures, or other circumstances beyond our control.
Personal belongings left in vehicles remain the responsibility of the passenger.
While every effort is made to provide punctual service, exact timing cannot be guaranteed due to external factors.
9. Privacy & Data Use
Information submitted through contact forms, booking requests, phone calls, or email communications may be used to provide quotes, coordinate reservations, improve services, and communicate important updates.We do not sell personal information. Website cookies and analytics tools may be used to improve user experience and website performance.
10. Governing Law
These terms shall be governed by the laws applicable within the state where Prestige Limo operates. Any disputes will be resolved through appropriate local legal channels.
11. Updates to Terms
Prestige Limo reserves the right to update or modify these policies at any time. Changes become effective immediately upon publication on this website.
The most recent effective date will always be displayed at the top of this page